Enginetech Warranty Information
If the Enginetech product was not purchased directly through Enginetech, then please contact the seller that you bought the Enginetech product from to discuss warranty and return information.
When to Contact Engineering Support
At Enginetech Inc., we pride ourselves on providing top-notch customer service and support. But knowing when to reach out to our Engineering support team can save you time and ensure you get the help you need efficiently. Here are some scenarios where contacting technical support is the best course of action:
Identifying Manufactures Defects
A manufacturing defect is a deviation from the intended quality and specifications of a product that occurs during the manufacturing process. A defect can consist of a wide range of issues, from inaccurate dimensions and surface imperfections to problems arising from subpar materials or errors during assembly.
- Suspected Defects: If you believe your part has a manufacturing defect, our engineering support team is your first point of contact. They can help diagnose the issue and determine the next steps.
- Packaging Issues: In cases where your part is mispackaged or components are missing, reach out to us immediately. We’ll make sure you get what you need.
- Non-shipping Damage: If your part is damaged but not due to shipping and handling, Engineering support can assist you in resolving the issue.
Product and Warranty Inquiries
- Technical Questions: Have a technical question about your part? Our experts are here to help you understand your product better and ensure it’s installed correctly.
- Warranty Information: If you have questions about Enginetech’ s warranty policies, our Engineering support team can provide clarity and guidance.
Note: For issues specifically related to shipping, please contact our sales department.
The Enginetech Warranty: What You Need to Know
Our warranty is designed to give you peace of mind and ensure the highest quality for your engine parts. Here are the key points and restrictions you should be aware of:
Coverage Details
Enginetech will replace any product found to be defective in material or workmanship, as determined by our engineering department. This warranty is valid for the life of the engine as long as the parts are professionally installed.
Limitations of the Warranty
- Replacement Only: The warranty is limited to the replacement of the defective product only.
- High-Performance and Racing Engines: Installation or use of any Enginetech product in high-performance engines or vehicles used for racing purposes will void the warranty.
- Exclusions: Enginetech will not be liable for claims regarding labor, consequential damages, or any claimed loss other than the replacement of the defective product.
For more detailed information, you can visit our warranty page: www.enginetech.com/warranty
By understanding these guidelines, you can ensure that you’re making the most of your Enginetech products and getting the support you need when it matters most. Remember, our Engineering support team is here to help you keep all your engine rebuilds running smoothly and efficiently.
Enginetech Warranty
Our Info
- 1205 W Crosby Road Carrollton, TX 75006
- Phone (972) 245-0110
- Sales (800) 869-8711
