It’s getting harder to differentiate artificial intelligence from the work of real human beings on the internet. Furthermore, it’s even getting difficult to know whether you’re speaking to a human voice on the phone when you call for customer assistance at many corporations. This can be frustrating, and it leaves you feeling, well, strange. It’s uncanny in a way that is hard to describe, however rarely is it the feeling of being understood, related to, or well cared for.
Enginetech knows it’s getting weird out there. We don’t like it either. We pride ourselves on our amazing customer service, and our approachable human touch. Our company will never replace our hard-working customer service team with robots. You know them by name, the humans who stand by to take your call – Sergio, Jacob, Jason, Ryan, Ana, Charles, Miguel…and they will always be here for you. A friendly quip, a story about your kids, and a friendly, helpful disposition…but most of all, it’s genuine. It’s human.
We don’t stop at just the phones though. We keep it human online too.
Our marketing content has always been created by human minds, never AI generated (except for one Yeti collaboration video on TikTok; full disclosure). Enginetech blog articles are written with thought by real people at Enginetech HQ: Our Brand manager, Claire and our Team Leader of Engineering, Cody. Our commitment to you is to always be a human-first company with our customers’ best interests in mind.
So don’t expect to see any weird posts of six-fingered bunny rabbits fixing engines anytime soon. We’re keeping it real at Enginetech.
